FAQ

FAQ are here to help if you have questions about our pest control services, treatments, or how we can assist with your pest problems, you’re in the right place. Below, you’ll find answers to common queries. If you need personalised advice, contact our team for expert assistance.

What pests do you treat?

We handle a wide range of pests, including rodents, insects, and birds. Our services cover rats, mice, wasps, ants, bed bugs, fleas, cockroaches, moths, and more. We also provide bird-proofing solutions for pigeons and other nuisance birds.

Are your treatments safe for pets and children?

Safety is our priority. We use approved treatments that effectively eliminate pests while minimising risks to people and pets. Our technicians follow strict guidelines to ensure safe application. If specific precautions are necessary, we will provide clear instructions.

How long do treatments take to work?

The effectiveness of a treatment depends on the pest and method used. Some pests, like wasps, show immediate results, while others, such as rodents or bed bugs, require multiple visits for complete eradication. Our team will explain what to expect during the treatment process.

Do you offer emergency pest control?

Yes. We provide urgent pest control services for severe infestations or situations that require immediate attention. Contact us, and we’ll arrange a prompt response.

How can I prevent pests from returning?

Regular cleaning, sealing entry points, and proper waste management help prevent infestations. We also offer ongoing maintenance plans to keep properties pest-free.

For further assistance, get in touch. Our experts are ready to help with tailored solutions for your pest concerns.

What areas do you service?

Shire Pest Solutions provides pest control services throughout Oxfordshire and West Berkshire, including but not limited to Oxford, Abingdon, Didcot, Harwell, Wallingford, Benson, Witney, Newbury, Thame, Wheatley, Goring on Thames, Streatley, Crowmarsh, Berinsfield, Appleford, and Chalgrove. 

What types of pests do you treat?

We offer treatments for a wide range of pests including insects such as cockroaches, carpet beetles, cluster flies, clothes moths, wasps, hornets, and ants. We also handle most types of rodents and wildlife including rats, mice, squirrels, and garden moles. Additionally, we provide subcontracted heat treatment services for bed bugs. Please note that we do not kill bees, but we can help with safe removal.

What service plans do you offer?

We offer a variety of service plans to meet your needs, including one-time call-outs as well as monthly and quarterly contract packages. Whether you need a single treatment or ongoing pest control services, we have a plan to suit you. Just give us a call or send us an email to discuss your requirements.

How do I know if I have a wasp nest?

Signs of a wasp nest include many wasps entering and exiting one location, visible wasps on the outside of the nest, and a dull buzzing or clicking sound. The nest itself, often found in lofts or garden bushes, looks like a grey ball and can range in size from a golf ball to a football. Do not block the entrance to the nest as it can make the wasps aggressive and they may find another way into your home.

What should I do if I suspect a rat problem?

If you suspect a rat problem, look for common entry points such as broken drains, chewed plastic air bricks, burrowing under footings, and adjoining roof areas. With more people working from home, sightings have increased. Contact Shire Pest Solutions for advice and treatment to address all potential entry points and effectively control the rat population on your property.

Are your technicians certified and insured?

Yes, all our technicians are certified to a Level 2 standard and fully insured. We prioritise professional education and experience, ensuring our team provides environmentally sensitive and reliable pest control services. We continually strive to use the least invasive and most environmentally safe treatments available.